Privacy Policy

Getting Started

Last updated: 16/02/26

Your privacy is very important to us.

This Privacy Policy explains what personal information we collect when you visit or interact with this website, how that information is used, and how we protect your privacy. By accessing or using this website, you agree to the terms of this policy.

This policy applies only to information collected through this website and related online services. It does not cover information collected offline or through other channels.

1. Information We Collect

We collect information to provide a safe and personalised experience for you. This may include:

a. Personal information you provide

When you voluntarily interact with our site, we may collect:

        Your name
        Your email address
        Your phone number
        Any other contact details you choose to share via contact forms or booking forms

This information is only collected when you actively submit it through forms on this site.

b. Automatically collected data

When you browse the website, certain information may be collected automatically, such as:

        Your IP address
        Browser type and operating system
        Pages visited and time spent on the site
        Referring/exit pages

This data helps us understand how the site is used and improves its functionality and content.

2. How We Use Your Information

We use the information we collect for the following purposes:

       To respond to your enquiries and communicate with you
       To schedule appointments or discovery calls
       To send newsletters or updates (only if you subscribe)
       To improve our website and user experience
       To comply with legal requirements

We do not use your personal data for any purpose other than the specific reasons you provide it.

3. Third-Party Services and Cookies

We may use third-party services to help operate the website, analyse performance, and manage bookings or email communications.

These services may collect anonymous data such as browsing usage and engagement information. This may include cookies (small tracking files stored on your device) or other tools such as Google Analytics.

You can choose to accept or decline cookies through your browser settings or privacy controls. However, declining certain cookies may limit how some parts of the site function.

4. Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, disclosure or destruction. While no system is completely secure, we use industry standard methods to safeguard your data.

5. Legal Basis and Your Rights

If you are located in the UK or EU, you have rights under data protection laws, including:

        The right to access your personal data
        The right to correct inaccurate data
        The right to request deletion of your data
        The right to restrict or object to processing
        The right to withdraw consent

If you would like to exercise any of these rights, please contact us using the details at the end of this policy.

6. How Long We Keep Personal Data

We retain personal information only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

If you ask us to delete your data, we will do so unless there is a lawful reason to retain it.

7. Children’s Privacy

This website is not intended for or directed at users under the age of 13, and we do not knowingly collect personal data from anyone under 13. If you believe we have collected such data, please contact us and we will remove it.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend checking the privacy policies of any linked sites before using them.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post updates on this page with a new effective date. Please review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, you can contact:

Maya Collins Coaching
Email: hello@mayacollinscoaching.com